“THANK YOU, BRYAN STORER, FOR WHAT YOU DID FOR ME. I DID NOT EXPECT MUCH FROM MY CLAIM BUT YOU MANAGED TO GET ME MORE MONEY THAT I EVER THOUGHT POSSIBLE. AND THEN AFTER I LOST MY JOB, YOU FOUND A WAY TO GET ME ANOTHER CHECK - THAT WAS THE ONLY CHRISTMAS MONEY I HAD THAT YEAR. I WILL NEVER FORGET WHAT YOU DID FOR ME "